90% of 3D printing users are "very satisfied", a survey finds

Published on: Tuesday, 12 May 2015

3D printing is making its way into the industry as 90% of users are "very satisfied" with their experience, accoridng to a survey findings from International Data Corporation (IDC).

Much of this high satisfaction is tied to the business benefits gained from the ongoing use of 3D printers in the creation process.

Manufacturing and very large companies currently represent the most promise for 3D printer sales; however, new pockets of opportunity will continue to emerge. "These printers are typically acquired for a specific creation workflow, but once in place the usage expands rapidly to other types of applications," said Keith Kmetz, Vice President, Hardcopy Peripherals Solutions and Services. "The early adopters who recognized the substantial cost and time-to-market benefits of 3D printing have carried the day, but it's their overall satisfaction and the ability to expand usage that will ultimately drive 3D printing to the next level."

The survey also reveals that an ease of use and a good support are considered nearly as important as price.

3D printer penetration percentage climbs with the size of the organization. Current non-users show a rather tepid interest in 3D printers overall, but IDC expects this to change in the near term as 3D printers expand into more mainstream adoption.

This U.S.-based, online survey was conducted in late fall 2014, and examines current 3D printer use, satisfaction levels, feature importance, and channel preferences.